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Owned and operated by Pinnacle Indoor Living, our team is ready to answer questions about equipment, orders, or anything in between.
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Frequently Asked Questions
How long does shipping take?
Most orders ship within 1 to 3 business days, with transit times of 5 to 8 business days. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI).
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment from our warehouse to your door.
What is your return policy?
We offer 30-Day Returns on eligible items. If your equipment does not meet your expectations, please refer to our Return Policy page for complete details on how to start a return.
Can I exchange an item for a different model?
Yes, exchanges are available within our return window. Contact our team with your order number and the model you would like instead, and we will walk you through the process.
How do I choose between an air bike and a treadmill?
Air bikes deliver a full-body workout using both upper and lower body resistance, while treadmills focus primarily on running and walking. Consider your training goals, available space, and preferred exercise style when deciding.
Do your golf simulators require a dedicated room?
Most golf simulators work best in a space with adequate ceiling height and enough depth for a full swing. Check each product listing for specific room dimension recommendations before ordering.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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30-Day Returns
Not the right fit for your home gym? Returns are accepted within 30 days per our policy.
Free Continental Shipping
Most orders ship free within the Continental U.S., with no minimum purchase required.
